Terms and Conditions Mackney Photography

 

1. Family Portrait:
• Only one session and photograph per family per year
• Full family or minimum two generations to take part.
• Valid for three months from date of purchase or issue.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• Portrait session valued at £195 including photoshoot, creative editing, viewing and 8x8inch hard wood block.
• £95 to spend on wall art products at first viewing only.
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

 

2. Children's Fine Art Portrait:
• Only one session and photograph per family per year
• Max 3 children to take part (must be siblings) 1-12years only.
• Parent or legal guardian must be present at shoot and viewing though participation is optional.
• Valid for three months from date of purchase or issue.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• Portrait session valued at £195 including photoshoot, creative editing, viewing and 8x8inch hard wood block.
• £95 to spend on wall art products at first viewing only.
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

3. Newborn Portrait:
• Only one session and photograph per family per year
• Valid from the date of baby's birth to 1 year (voucher expires after 1st birthday)
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• £95 to spend on wall art products at first viewing only.
• Mackney Photography have a right of refusal should conditions not be met.
• Newborn sessions must take place within 12 weeks to be valid for this offer.
• Photo sessions do involve physical activity and is undertaken at your own risk.
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

4. Baby Portrait:
• Only one session and photograph per family per year
• Baby sessions only valid after 12 weeks (i.e not a newborn) and only available upto baby's first birthday.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• £95 to spend on wall art products at first viewing only.
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk.
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

5. Pregnancy & newborn Portrait:
• Only one session and photograph per family per year
• Valid for three months from date of purchase or issue.
• Newborn shoot must take place from birth to 12weeks.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• £95 to spend on wall art products at first viewing only.
• ALL images shown in newborn viewing only
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk.
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

6. Bump to Baby Portrait:
• Only one session and photograph per year
• Newborn shoot to be taken within 1 month
• Voucher valid 8months from newborn shoot
• Images will be retained for 8months
• 21x8inch Wall Art will be issued at the last viewing
• A refundable deposit will be required for each booking
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk.
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

7. Newborn to Baby Portrait:
• Only one session and photograph per year
• Newborn shoot to be taken within 1 month
• Voucher valid 12months from newborn shoot
• Images will be retained for 8months
• 21x8inch Wall Art will be issued at the last viewing
• A refundable deposit will be required for each booking
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk.
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

8. Lifestyle (home visit) Portrait:
• Only one session and photograph per family per year
• Full family or minimum two generations to take part.
• Valid for three months from date of purchase or issue.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• Travel limited within 20 miles of studio
• Although we cannot foresee any problems, accidents/ incidents may happen, and all customers should preferably have their own third party public liability insurance.
• £95 to spend on wall art products at first viewing only.
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

9. Pet Portrait:
• Only one session and photograph per year
• Valid three months from date of purchase or issue.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• Any damages caused by your pet will incur a fee from the studio.
• £95 to spend on wall art products at first viewing only.
• Mackney Photography have a right of refusal should conditions not be met.
• Photo sessions do involve physical activity and is undertaken at your own risk
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

10. Couples Portrait:
• Only one session and photograph per year
• Hair & Makeup session may be restricted to certain dates and times.
• Minimum two to take part.
• Valid three months from date of purchase or issue.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• Over 21 years only or studio has the right of refusal and non-return of voucher costs.
• Mackney Photography do not accept any responsibility to allergies caused by hair and makeup.
• £95 to spend on wall art products at first viewing only.
• Mackney Photography have a right of refusal should conditions not be met.
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

11. Makeovers:
• Only one session and photograph per person per year (at the discretion of the studio)
• Hair & Makeup session may be restricted to certain dates and times.
• All makeovers to be over 21 years old or studio has the right of refusal and non-return of voucher costs.
• Mackney Photography do not accept any responsibility to allergies caused by hair and makeup.
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

 

12. Fairy Experience
• Limit 1 per family – max 2 girls (must be siblings)
• Booking in advance is essential and by phone only on 01332 650 076
• Valid Wed-Fri, 9am-6pm only
• £10 surcharge for Sat and Sun bookings
• Appointment taken up to 4 weeks in advance
• 72-hour cancellation policy applies
• Girls aged 8 months -10 years only
• Each child must be accompanied by an adult (e.g. 2 children must have 2 adults). One of whom must be the parent
• No spectators – maximum capacity would be 2 adults and 2 children (due to space constraints)
• Viewings to take place 3 weeks after session
• Photomug and key rings available for collection 10 weeks after viewing
• Offers on Experience that are not full priced are for new fairy customers only
• All copyright owned by Mackney Ltd
• Photo session do involve physical activity and is undertaken at the parent's risk
• Subject to availability
• If terms & conditions are not met – studio has a right of refusal
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

 

13. Woodlands Experience
• Limit 1 per family – max 2 children (must be siblings)
• Booking in advance is essential and by phone only on 01332 650 076
• Valid Wed-Sun, 9am-6pm only
• £10 surcharge for extra sibling (offer includes one child only)
• Appointment taken up to 4 weeks in advance
• 72-hour cancellation policy applies
• Children aged 8 months -10 years only
• Each child must be accompanied by an adult (e.g. 2 children must have 2 adults). One of whom must be the parent
• No spectators – maximum capacity would be 2 adults and 2 children (due to space constraints)
• Viewings to take place 3 weeks after session
• Photomug and key rings available for collection 10 weeks after viewing
• Offers on Experience that are not full priced are for new fairy customers only
• All copyright owned by Mackney Ltd
• Photo session do involve physical activity and is undertaken at the parent's risk
• Subject to availability
• If terms & conditions are not met – studio has a right of refusal
• All appointments require a £25 deposit to secure photography and viewing session which is then refunded at the viewing stage provided 72 hours notice has been given for any movements of appointments or cancellations.
• Any offers provided are only available at shows and the Intu Derby and may be subject to their own terms and conditions. i.e new customers only.
• Providing no appointments have been booked, if a refund is required , we will refund by the original method of payment, from original purchase place (if at a show the "place" will be at the studio) and must be done within 30 days from the date of purchase.
• Your first viewing is part of your gift experience, any subsequent viewings are chargeable at £125 per hour.

14. PinUp Experience:
• Only one per person / session per year
• Valid for three months from date of purchase or issue.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• £95 to spend on wall art products at first viewing only.
• Only one person to take part
• Hair & Makeup session may be restricted to certain dates and times.
• Photo sessions do involve physical activity and is undertaken at your own risk.
• Mackney Photography do not accept any responsibility to allergies caused by hair and makeup.
• Over 21 years only or studio has the right of refusal and non-return of voucher costs.
• Image on 8x8inch block, to be selected from the "plain edited" selection.
Please check with studio on montage styled images as these do incur a higher cost and only available in a framed finish.
• No spectators during the shoot - though you are welcome to bring them to your viewing (max 5 people)
• Customer to provide all clothing,accessories and props. 
• Viewings to take place 2-3 weeks after photo-shoot.
• Products take 10-12 weeks to produce after viewing stage.
• If you decide to cancel your voucher, you must inform the studio on 01332 650 076 within 1 month of purchase. Providing no appointment have been booked, we will refund by the original method of payment.
• The first viewing is part of your voucher experience.  Any subsequent viewings may be chargeable at £125 per hour.
• Promotional prices strictly for new customers only.  Existing customers to contact studio directly for repeat sessions.
• If you require hair extensions (half head wig) then there is an additional cost of £25 which is to be arranged at booking the session. Hair is available to keep after the session.

14. Vintage Couples Experience:
• Only one session and photograph per year
• Valid for three months from date of purchase or issue.
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• The value of this voucher may not be used to purchase images from a previous session.
• £95 to spend on wall art products at first viewing only.
• Minimum two to take part (must be the couple)
• Hair & Makeup session may be restricted to certain dates and times and is for ONE person only.
• Photo sessions do involve physical activity and is undertaken at your own risk.
• Mackney Photography do not accept any responsibility to allergies caused by hair and makeup.
• Over 21 years only or studio has the right of refusal and non-return of voucher costs.
• Image on 8x8inch block to be from "plain edited" selection.  Please check with studio on montage styled images as these do incur a higher cost and only available in a framed finish.
• No spectators during the shoot - though you are welcome to bring them to your viewing (max 5 people)
• Customer to provide all clothing, accessories and props.
• If you decide to cancel your voucher, you must inform the studio on 01332 650 076 within 1 month of purchase. Providing no appointment have been booked, we will refund by the original method of payment.
• The first viewing is part of your voucher experience.  Any subsequent viewings may be chargeable at £125 per hour.
• Promotional prices strictly for new customers only.  Existing customers to contact studio directly for repeat sessions.
• If you require hair extensions (half head wig) then there is an additional cost of £25
which is to be arranged at booking the session. Hair is available to keep after the session.
 
** All appointments require a £25 refundable deposit.  (please allow 72 hours for changes to appointments)
This will then be credited to your order or refunded at your viewing appointment.

15. Bookings:
• A £25 refundable deposit will be required to confirm all bookings as we have to allocate a photoshoot and viewing time slot (this will be refunded back at the viewing stage provided no cancellations has been made)
• Deposit will be retained if cancellation is made less then 72 hours
• Call / email to confirm booking on 01332 650 076
• Mackney photography have the right of refusal should conditions not be met.
• Allow up to 2 weeks for available dates, should customer not allow this time, no refunds for gift experiences will be considered.
• Strictly one gift experience per customer per year (at the discretion of the studio)
• Gift experiences cannot be mixed together and promotional prices are strictly for new customers only.

16. Viewings:
• Only one session and photograph per Voucher (as each voucher T&C)
• Cannot be used in conjunction with any other Mackney Photography offer or promotion.
• Gift Vouchers only allow discount on wall art at First Viewing only.
• Second viewings are chargeable at £125 per hour, no special discount or packages are permitted from second viewings onwards.
• Mackney Photography is not responsible for storage of images.
• Items ordered are only stored for up to 12 months.
• At least 72hours notice required for Viewing cancellation or a fee of £25 will be incurred.
• Images are only stored for 3months from shoot date at the discretion of the studio and only when a purchase has been made at the viewing.
• All images will be disposed of correctly if no purchase made at viewing.
• All purchase deposits paid at the viewing are non-refundable
• We accept all major debit and credit cards, cash and payment by bank transfer.
• We regret that we do not accept American Express.
• Viewing is only available at the Darley Abbey studios.
• No personal cameras or mobile phones are allowed within the viewing area.

17. Storage:
• If items are not collected after 6months, they will become the property of Mackney Photography and disposed of in the correct manner to recover costs.
• Scanning breaks copyright laws. Mackney Photography will always seek to recover costs for breaking UK copyright laws. (making an eletronic copy of any format is prohibited under UK copyright laws)
• Mackney photography retain the copyright of all images, but we regularly grant licenses for all forms of use. Please contact the studio for specific licenses and cost.
• Mackney photography cannot accept responsibility of storage of any images or files.

18. Products:
• All Wall Art is guaranteed for a lifetime (we do not recommend placing in direct sunlight)
• Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of goods.
• Mackney photography accept no responsibility for goods damaged in transit.
• Items received with any problems must be reported to Mackney Photography within 48hours for correction.
• Any changes in products after confirmation of goods at viewing will incur a charge
• All our Wall Art are bespoke and measured by the inside of the glass, whereby due to the rebate of the frame, an inch or so may be lost or gained, which Mackney Photography cannot be held responsible for. All our glass is standard unless otherwise requested and guaranteed for a life-time as long as the Wall Art is not placed in direct sunlight.
• Our DVD slideshows are strictly for viewing only (not allowed for printing) and is available on a HD digital file burnt onto a CD. For copies, there is an admin fee of £30 per extra disc.

19. Mackney photography accept no liability for any accident or injury to yourselves, however caused.

20. Although we cannot foresee any problems, accidents/ incidents may happen, and all customers should preferably have their own third party public liability insurance. Your are at the studio location at your own risk. We accept no liability for any accident or injury to yourselves, however caused.

21. All luggage, clothing, equipment, vehicles and effects belonging to you or your party are your own responsibility. Mackney photography are not responsible for the safe custody of attendees property, for its loss, damage or theft.

22. No personal cameras or mobile phones are allowed within the studio. Mackney Photography have the right to stop the photoshoot and eject any offenders.

23. All bookings made through Mackney Photography via email or phone booking means your acceptance of our Terms and Conditions.

24. Mackney Photography have a zero tolerance to aggressive and abusive behaviour which our staff will not tolerate. Any payments of any kind made will not be refunded.

25. Mackney Photography have a right to refuse to photograph returning customers (any returning customers please call the studio directly on 01332 650 076 to see if eligible for further gift experiences).

26. These Terms & Conditions may change at any time without any prior or written consent.

All rights reserved.

Terms & Conditions updated February 2016.

 

Mackney Photography

Come visit us at the Westfield in Derby